Building Network Operator (BNO) installations made easy

We like to make electrical connections simple. ‘Building Network Operator’ or BNO is a term often heard in relation to apartment or mixed-use developments. Cutting through the technical terminology and legal details can be confusing.

Whether you are building a new apartment development from scratch or converting an existing building into multiple units, this article will explain your options in obtaining an electrical supply for each apartment.

What is a Building Network Operator?

A ‘Building Network Operator’ is an organisation that owns the electrical installation between the ‘intake’ and the householder’s installation (their fuse board) in a property that is split into more than one home (also referred to as a ‘Multiple Occupancy Building’). An apartment block or a property converted into apartments is a prime example of this.

The Building Network Operator may be an organisation with an electricity distribution licence (such as the DNO - Distribution Network Operator - or an IDNO - an Independent Distribution Network Operator). Alternatively, because the regulations deem this to be a licence-exempt role, it could be another organisation such as the building owner or outsourced to a Facilities Management company.

Regardless of who it is, the Building Network Operator will be responsible for the design, installation and maintenance of the electrical installation past the intake point.

In short, if there is a fault or issue with the cables, boards, switches or isolators, it is the BNO’s responsibility to resolve it, at their cost.

What type of development may have a BNO installation?

Any development which requires multiple, individually-metered supplies to the same building will have a BNO installation. This is because the regional Distribution Network Operators, who own and manage the local electricity network, will not allow multiple electrical supplies to the same building.

Examples include:

  • Apartment developments, which require individual meters for each premise.

  • Mixed use developments (commercial at ground level with apartments above), which require individually metered supplies for each retail, apartment and landlord supply.

  • Commercial developments, with multiple retailers or business units in the same premise (shopping centres, shared office blocks).

What are the options for getting an electrical connection?

There are two options for how your electrical connection is configured. The main difference is where the supply is metered. You can either get:

  • A bulk-metered supply, and then use sub-meters for each apartment or commercial supply. It would be the responsibility of the landlord or building owner to meter and bill each premise.

  • Individually metered supplies for each apartment or commercial unit. It makes no difference if these are located in a communal area (like a meter cupboard or riser) or within each premise.

PLEASE NOTE: Not all DNOs will install an individually-metered supply.

Some will only offer a bulk-metered supply, leaving you the responsibility to install the remainder of the network past the intake.

Since the connections market opened to competition in 1998, accredited Independent Connections Providers - like Rock Power Connections - can now provide new electrical connections. We can offer individually metered supplies, where the DNO may not.

How to get an individual supply for each premise

Even if you want each apartment or commercial unit to have an individual supply, you will only need to have one electrical supply to each building. This is called the intake.

The ‘intake’ will feed a Multi Service Distribution Board (or series of MSDBs) which then provide the required number of feeds. Each feed will go to a meter. For example, ten feeds to supply ten individual flats.

Who is responsible for the installation after it is completed?

The electrical installation may be owned or be ‘adopted by’ different organisations and they will assume responsibility for the part that they own.

  • The electrical connection from the distribution network to the intake at the apartment building, including any required substations for a High Voltage (HV) connection, will be ‘adopted by’ the DNO or an Independent Distribution Network Operator (IDNO).

  • The connection from the intake to the contractor switch may also be adopted by the DNO or IDNO if they take on your network. Otherwise, it will be the responsibility of the Building Network Operator, which could be the building owner or leaseholder.

  • The cabling from the contractor switch to the property will be owned by the householder.

Who can install the individual supply for each apartment?

Whilst only the DNO or an Independent Connections Provider (ICP) can provide a new electrical connection to the apartment block, any work undertaken past the intake to provide an individual supply for each apartment can be undertaken by an electrician who is registered with NICEIC.

  • Choose someone who has experience; not all electricians are comfortable with this type of work.

  • If you need a new connection to the site, it may be easier to have one contractor undertake both elements of the work.

How can Rock Power Connections help?

As an ICP and an NICEIC contractor, Rock Power Connections can provide a full design and installation service from the distribution network to the individual meters.

  • We can design and quote your installation from the distribution network to the individual meters.

  • We can arrange for the BNO installation to be adopted by an IDNO, so the future maintenance and repair is not the responsibility or cost of the building owner.

  • The IDNO will offer a financial kick-back (called an ‘Asset Value’) for adopting your network. This is passed back to you on energisation.

  • If a DNO installs and adopts your network, they will not offer an Asset Value.

  • We will liaise with the DNO on your behalf, for a hassle-free install.

Get in touch – we are happy to answer your questions.

Call Emma or Sophie on 01905 456384 to discuss your project.

Or email on emma.cj@rockpowerconnections.co.uk.

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Rock Power Connections is fully-accredited to undertake new and upgraded electricity connections to the grid being an Independent Connections Provider (ICP) who is listed on the National Electricity Registration Scheme (NERS) or Lloyd’s register
Rock Power Connections is registered on the Achilles Utilities Vendors DataBase (UVDB). Their rigorous, independent audit of our quality, environmental and Health & Safety procedures in the office and on-site gives you peace of mind
Rock Power Connections is registered with the National Inspection Council for Electrical Installation Contracting, known as NICEIC.This involves a rigorous on-going assessment process, be assured that we achieve the highest technical and safety standards
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ROCK POWER CONNECTIONS LTD. Unit 5, Buckholt Business Centre, Buckholt Drive, Worcester, WR4 9ND.

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